Privacy Policy

Last Updated: December 17, 2024

1. Introduction

Firestone Napoli ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website pizza-can.live or use our pizza delivery services.

2. Information We Collect

We collect information that you provide directly to us when you:

  • Place an order for pizza delivery or pickup
  • Create an account on our website
  • Contact us with inquiries or feedback
  • Subscribe to our newsletter or promotional communications
  • Participate in surveys or promotions

The types of information we may collect include:

  • Personal Information: Name, email address, phone number, delivery address
  • Payment Information: Credit card details (processed securely through third-party payment processors)
  • Order Information: Pizza selections, order history, preferences
  • Technical Information: IP address, browser type, device information, cookies

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • Processing and fulfilling your pizza orders
  • Communicating with you about your orders and our services
  • Improving our website functionality and user experience
  • Sending promotional offers and updates (with your consent)
  • Analyzing customer preferences to enhance our menu and services
  • Preventing fraud and ensuring security
  • Complying with legal obligations

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:

  • Remember your preferences and settings
  • Understand how you interact with our website
  • Provide personalized content and recommendations
  • Analyze website traffic and performance

You can control cookie settings through your browser preferences. However, disabling cookies may affect your ability to use certain features of our website.

5. Information Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information with:

  • Service Providers: Third-party companies that help us operate our business (e.g., payment processors, delivery services)
  • Legal Requirements: When required by law, court order, or governmental authority
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Protection of Rights: To protect our rights, property, or safety, or that of our customers

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Order information is typically retained for accounting and legal purposes.

8. Your Rights and Choices

You have the right to:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal obligations)
  • Opt-Out: Unsubscribe from marketing communications at any time
  • Data Portability: Request a copy of your information in a portable format

To exercise these rights, please contact us at info@pizza-can.live or call (416) 555-1234.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

  • Email: info@pizza-can.live
  • Phone: (416) 555-1234
  • Address: 342 King Street West, Toronto, ON M5V 1J2, Canada
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