Last Updated: December 17, 2024
By accessing and using the Firestone Napoli website (pizza-can.live) and ordering our pizza delivery services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you may not use our services.
Firestone Napoli provides authentic stone-fired pizza delivery and pickup services in Toronto, Ontario, Canada. Our services include:
3.1 Order Placement: When you place an order, you are making an offer to purchase the selected items. We reserve the right to accept or decline your order for any reason, including product availability, errors in pricing, or verification issues.
3.2 Pricing: All prices are listed in Canadian Dollars (CAD) and are subject to change without notice. The total price includes applicable taxes. Delivery fees may apply based on your location.
3.3 Payment: Payment is required at the time of order placement or upon delivery. We accept major credit cards, debit cards, and cash for delivery orders. All payment transactions are processed securely through our third-party payment processors.
3.4 Order Confirmation: After placing an order, you will receive a confirmation via phone or email. We may contact you to verify order details or address any issues.
4.1 Delivery Area: We deliver to specified areas within Toronto. Delivery availability is subject to distance, weather conditions, and other factors. We reserve the right to refuse delivery to certain locations.
4.2 Delivery Time: Estimated delivery times are provided for your convenience but are not guaranteed. Delivery times may vary based on order volume, traffic, weather, and other circumstances beyond our control.
4.3 Delivery Address: You are responsible for providing an accurate and complete delivery address. We are not liable for delays or non-delivery due to incorrect address information.
4.4 Acceptance of Delivery: By accepting delivery, you acknowledge that the order has been completed satisfactorily. Please inspect your order upon delivery and report any issues immediately.
5.1 Order Cancellation: Orders may be cancelled within 5 minutes of placement by calling us at (416) 555-1234. Once food preparation has begun, orders cannot be cancelled.
5.2 Refund Policy: Refunds are issued at our discretion in cases of:
5.3 Refund Process: To request a refund, contact us within 24 hours of order placement. Refunds will be processed to the original payment method within 5-10 business days.
6.1 Food Safety: We adhere to all applicable food safety regulations and standards. Our kitchen facilities handle various ingredients, including common allergens.
6.2 Allergens: Our menu items may contain or come into contact with allergens including wheat, dairy, eggs, nuts, soy, and shellfish. If you have food allergies or dietary restrictions, please inform us when placing your order. However, we cannot guarantee that any menu item is completely allergen-free.
6.3 Liability: You are responsible for making informed decisions about food consumption based on your dietary needs and restrictions. We are not liable for allergic reactions or adverse effects resulting from food consumption.
All content on the Firestone Napoli website, including text, graphics, logos, images, and software, is the property of Firestone Napoli and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our express written permission.
You agree not to:
To the fullest extent permitted by law, Firestone Napoli shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our services. Our total liability for any claim related to our services shall not exceed the amount you paid for the specific order giving rise to the claim.
You agree to indemnify and hold harmless Firestone Napoli, its owners, employees, and affiliates from any claims, damages, losses, or expenses (including legal fees) arising from your use of our services or violation of these Terms of Service.
Your use of our services is also governed by our Privacy Policy, which is incorporated into these Terms of Service by reference. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes are posted constitutes acceptance of the modified terms.
These Terms of Service are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Ontario.
If any provision of these Terms of Service is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
For questions, concerns, or complaints regarding these Terms of Service or our services, please contact us:
These Terms of Service, together with our Privacy Policy, constitute the entire agreement between you and Firestone Napoli regarding your use of our services and supersede all prior agreements and understandings.
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.
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